Help.center

Help.center is an AI-powered customer service platform that automates responses, helping businesses deliver instant support. By using a powerful knowledge base, it enables users to get answers without the need to submit a ticket. The AI Ask Widget offers real-time support on your website, enhancing customer engagement. For queries that require human input, it directs users to a shared inbox for your team to handle. Help.center’s learning engine integrates data from help articles, private FAQs, and external resources to refine its responses. This leads to reduced support workloads and improved customer experiences. It’s an essential tool for companies aiming to scale their support efficiently.